( TL19E00J36100000000FAAT12 )

Navigation System Symptom Troubleshooting - Voice guidance cannot be heard, is broken up, or there is static

Voice guidance cannot be heard, is broken up, or there is static
Diagnostic Test: Self-Diagnosis Mode
NOTE:

- Check the vehicle battery condition first.
- Check the navigation volume level (see Owner's Manual).
- Check the connectors for poor connections or loose terminals.
- If the Hard Error Code stored, check the Hard Error Code troubleshooting first.
- Make sure that the correct version are installed.
- Inspect the DVD for dirt or damage.
- Before troubleshooting, make sure you have anti-theft codes for the audio system and the navigation system.
- After troubleshooting, enter the anti-theft codes for the audio system and the navigation system.
- Make sure the connect colored DVD and DVD version are installed.

1. Turn the ignition switch to ON (II).

1. Press the SET-UP button.

1. Check the volume and voice feedback setting for the navigation system in set-up.

Is either set to OFF?

YES | - | Set the voice feedback to ON and select an audible level for the volume.■
NO | - | Go to Step 4 .

1. Check the radio operation.

Can you hear the radio?

YES | - | Go to Step 5 .
NO | - | Troubleshoot audio system.■

1. Select the Self-Diagnosis mode.

1. Check for error code to the Error History.

Is the Hard Error Code in store?

YES | - | Refer to the Hard Error Code troubleshooting.■
NO | - | Go to Step 7 .

1. Substitute and a known-good audio unit, and recheck.

Is the system OK?

YES | - | Replace the audio unit. ■
NO | - | Replace the navigation unit. ■