( TL19E00J36100000000HAAT18 )

Previous Destinations button is dim and not selectable in the Enter destination by screen (grayed-out)

Diagnostic procedure

1. The vehicle may be new, or the customer deleted the destination. Without a stored previous destination, the system can't route to a previous destination. Enter a destination, and allow the system to route to it. After the trip, the Previous Destinations button will be selectable.