( TL19E00J36100000000FEAT00 )

Navigation System Diagnostic Mode

PC Card FAQs

Question | Answer
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Where do we buy the flash memory or adaptors, and what do we ask for? | You need a PCMCIA type II adaptor and a flash memory chip. They can be purchased at a computer, or office supply store. The card will have the same size and shape as the PC card in the HDS. Adaptors that accept multiple flash types are not recommended.
What memory flash chips will work with what adaptors? | The flash memory devices that have been tested include Compact Flash (CF), and ATA style (like the card in the HDS). Other card types and flash memory chips may work, but have not been tested.
What capacity card do I need for this function? | A memory chip with capacity of 64 MB to 2 GB will work. The two files moved to the card during export are less than a megabyte in size. An adaptor and flash memory can be obtained for less than 50 dollars.
Should the dealer have a dedicated PC card for the Export and Import navigation function? | Yes, treat the PC card as a dedicated special tool that should be used anytime a '08 or later vehicle needs the navi personal files transferred to a new navigation control unit.
What device can I use to maintain the PC card, and delete files? | Any computer store sells USB style PC card readers that accept the card, and a allow you to perform file maintenance on your card. Most laptops will also accept the card.
Can we move the customer's data to different models (like moving Accord navi data to a Civic)? | No, the files are model specific and will only load into a navi ECU with the same part number.
Can we move the customer's data to the same vehicle with a different software version (Like moving version 4.51)? | The customer's files can only be transferred to a new navigation control unit, if the Model and the Program Flash shown on the Version screen are the same. Files cannot be transferred from Accord to Civic (different model code), or '07 Accord to '08 Accord (different versions)

The Export button is grayed out. Why?

- A PC card with it's media memory chip is not inserted properly.
- Check the card's edge connector, and the pins inside the navigation unit (with a flashlight) for damage.

The Import button is grayed out. Why is this?

- A PC card with it's media memory chip is not inserted.
- The model code of the files stored during export do not match the model code of the new navi ECU.
- The version of the files from the original navi ECU are not the same as the version in the new ECU.

Will other files on the card like images or music files prevent the Export/Import function from working? | No, the system simply adds two small files that are recognized by the new navigation control unit when doing the import function. However, if the card is full, the Export function won't work correctly.
Do I have to delete the files on the card after each transfer of the customer's data? | After the transfer of customer data to the new navigation control unit, the files remain on the card. Since this is confidential information, we recommend that you delete these files after each use. Please note that each time you export navigation files of the same model and version, the files are overwritten. If you do not delete the file after use, over time the PC card will accumulate two files for each version of the Honda navigation equipped models.
What format should be used if the card needs reformatting? | It is unlikely that the card will ever need formatting, however the FAT (file allocation table) file system should be used.
I can't enter the navi diagnostic mode to do the Export/Import function. How can I transfer the customer's data? | Some internal navigation ECU failures may make it impossible to use the Export/Import function.

Question | Answer
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Why won't the Export or Import functions work? What do I check as part of troubleshooting?

- The card may not be fully inserted into the slot. Eject the card, and inspect for warping or damage to the edge connector. Never use excessive force to insert a card. This can result in damage to the pins in the rear of the slot.
- The card may not contain files that are recognized by the new navigation control. Navi date can only be transferred between navigation control unit with the same Model code, and with the same navi Program flash version.
- The flash memory chip type may not be accepted by the system. Only Compact Flash, and ATA cards have been tested.
- The card's PCMCIA adaptor may be preventing a known good card from being recognize. Avoid multi slot type PCMCIA adaptors that accept several different flash memory types
- The card may be full and as a result the files are stored, but without any data. Export and import appear to function, but move nothing. Delete unused files from the card.
- There may not be any files on the card. If the card has a write protection switch, make sure it is turned off before attempting to use the Export function.
- Although flash memory chips are reliable, occasionally they develop bad sectors or other formatting errors that prevents them from accepting files. The card should be reformatted using the FAT format.
- The card may have been formatted using the format NTFS. Only the FAT format is accepted by the system.
- Hard Disc Drive (HDD) cards may not work properly in the system and can overheat or quit functioning, particularly in a hot vehicle. They are not recommended.
- Before doing the import function, ensure that the customer's original DVD is loaded into the new core and working properly.

Are there any error messages to tell me what is wrong? | There are no error message associated with the Import/Export feature. Follow the troubleshooting steps above.