( TL19E00J36100000000FAAT11 )

Navigation System Symptom Troubleshooting - System locks up or freezes constantly

System locks up or freezes constantly
NOTE:

- Always check for and resolve all CAN DTCs before troubleshooting the navigation system.
- Verity that the correct navigation unit is installed for this model. Go into the Diagnostic mode and use Version.
- Make sure that the correct version are installed.
- Inspect the DVD for dirt or damage.
- Check any official Honda service website for more service information about the navigation system.
- Before troubleshooting, make sure you have anti-theft codes for the audio system and the navigation system.
- After troubleshooting, enter the anti-theft codes for the audio system and the navigation system.
- Check the DVD for damage or scratches.
- Check for connectors for poor connections or loose terminals.

1. Turn the ignition switch to ON (II).

1. Remove the DVD and check the DVD reading surface for scratches and finger prints.

Are there any scratches or finger prints on the DVD-ROM reading surface?

YES | - | Clean or replace the DVD-ROM and recheck.■
NO | - | Go to Step 3 .

1. Turn the ignition switch to LOCK (0), and then back to ON (II).

Does the system reboot, lock up, or freeze?

YES | - | Replace the navigation unit. ■
NO | - | The system is OK at this time. Go into the Diagnostic mode and use the Unit Check diagnostic to check the navigation unit and display panel control unit status. If any status are NG, replace the affected units.■